FREQUENTLY ASKED QUESTIONS

We offer 4 different Junior Explorers monthly subscriptions: 1 monthly mission, $19; 3 monthly missions, $49; 6 monthly missions, $95; and 12 monthly missions, $185. A new mission to a new ecosystem with new animals is delivered each month.
Junior Explorers is designed for kids in the age range of 5-12 years. The program has great development value for all kids that have an interest in animals, nature and are curious to explore the planet.

Once you subscribe, the Welcome Kit is your first delivery. It comes with everything you need to get started as a Junior Explorer! With your Welcome Kit, you will find your first code to get started online too.

Each subsequent month, you will receive a Mission Kit that prepares you for your monthly mission! It includes activities, collectibles and cool facts about the ecosystem that you will visit. It also includes the code to unlock your online mission!

We have an amazing global team of teachers, researchers, education experts, scientists and passionate environmentalists! Together we create narratives and build age-appropriate missions featuring accurate facts and gamified learning experiences.

Every mission kit comes with one set of activities and an online mission that tracks progress and rewards achievement of one Junior Explorer. We recommend a personal subscription for every child.

The idea of Junior Explorers was born in Patagonia, Chile when our founder Anurag was on a 10 day trip in one of the planet’s most amazing ecosystems. After spending over 10 years working on Wall Street in New York City, Anurag discovered his passion for nature and wildlife on that trip. He realized how much fun and learning there is when one experiences the natural wonders of our planet, and decided right then to create a similar experience for others, especially our kids, with a goal of inspiring the next generation of environmental stewardship. Anurag has spent 2 years working with experts all over the world to create the Junior Explorers program, which brings exploration home and lets kids experience amazing ecosystems through our exciting missions.

We are a global team living in New York, Brazil, Romania, India and Singapore! Our team members come from a wide range of backgrounds from technology experts to elementary educators—we are all outdoor enthusiasts united by our mission to connect kids to wildlife and nature!

After your child’s initial subscription is over, your plan will renew on a month-to-month basis at the same monthly rate as your initial package. This service ensures that your child will never risk missing a mission and there is no confusion about when your subscription term is ending. There is no commitment! You are free to opt-out of the automatic renewal service at any time.

Shipping is $3.99 per month in the continental United States. Alaska and Hawaii are $5 per month.

We do not currently ship outside of the United States, but we are working hard to bring missions to kids globally very soon!

Yes, tax is added for customers residing in the state of New York.

We ship around the 15th of every month so please plan for your 1st Explorer Kit to be delivered then based on your time of sign up.

When your Welcome Kit arrives, you will be directed to set up a login for your Junior Explorer.

Your Welcome Kit will include a link and instructions to set up your child’s account. You will be prompted to create a username and password for your child to enter to play missions as often as they choose!

To cancel your subscription log in to your parent account and go to the third tab, “My Subscriptions” Then click the Auto Renew button to switch it to “No”

Windows:
OS – 7 and above
Browser/Browser versions
Chrome -38 and above
Firefox -38 and above

Mac:
OS – Mavericks and above
Browsers/Browser versions
Safari -7.1.8 and above
Chrome – 38 and above

Devices:
iPad 3
OS -iOS 7 and above
Safari -7.0 and above